At Aurae Gems, we partner with trusted courier services to ensure your orders reach you safely and efficiently.

Dispatch Timelines :

• Dispatched within 1–2 working days

Delivery Timelines :

• Delivery estimates are shown at the product pages & checkout. These estimates depend on your specific pincode and the items you've chosen. 

Shipping Charges :

• Prepaid Orders : Free shipping across India.
  

• Cash on Delivery (COD) : ₹50 COD Charge is Applicable.
  
  

International Shipping :

• We do not ship out of India. 

Order Tracking :

• Once shipped, you’ll receive a tracking link via SMS and Email.
  

• For any queries, contact us at support@auraegems.com.

Delays & Exceptions :

• Occasional delays may occur due to weather, local restrictions, or courier-related issues.
  

• If your address becomes unserviceable, our team will contact you with alternatives or a refund.